Intelligent Agents.
Relentless Growth.
Maple Wave AI Solutions deploys Agentforce across Sales and Service Cloud — turning your Salesforce org into an autonomous revenue engine that works around the clock.
End-to-End Agentforce
Delivery
From strategy to go-live, we architect and deploy AI agents that integrate natively with your Salesforce ecosystem.
We map your workflows, identify automation opportunities, and design a multi-agent architecture tailored to your business objectives and existing Salesforce org.
AI SDR and AE-assist agents that qualify leads, auto-generate follow-ups, update opportunities, and surface deal risks before they escalate.
Intelligent case routing, resolution recommendations, and autonomous deflection agents that reduce handle time and increase CSAT across every channel.
Custom actions, grounding strategies, and prompt templates that make AI assistance feel completely native to your reps' daily Salesforce workflows.
Connect Salesforce to your ERP, CPQ, and external data sources so your agents operate on clean, real-time context — not stale records.
Post-launch monitoring, agent performance tuning, prompt improvements, and quarterly roadmap reviews to ensure continuous ROI growth.
Agents That Act,
Not Just Advise
Agentforce isn't another chatbot. It's a fully autonomous agent layer built natively on Salesforce — capable of taking real actions across your CRM, not just surfacing recommendations.
We configure, train, and deploy agents that handle end-to-end sales motions and service interactions — all within your existing Salesforce security model.
Deploy Fast. See ROI Faster.
Qualifies inbound leads, enriches records, drafts personalized outreach, and books meetings — 24/7.
Monitors pipeline health, flags at-risk opportunities, and recommends next best actions to reps.
Resolves Tier-1 cases instantly using knowledge base grounding, escalates to humans only when needed.
Routes cases to the right queue, predicts resolution time, and reduces average handle time by 40%.
From Discovery
to Deployed
A structured four-phase delivery model that minimizes risk and maximizes speed to value.
Audit your org, data quality, and workflows. Identify high-impact automation opportunities and define clear success metrics.
Design the agent topology — which agents, what actions, what guardrails, and how agents hand off to humans when needed.
Sprint-based delivery with continuous stakeholder reviews. Agents tested against real scenarios before any user sees them.
Phased rollout, enablement training, and hypercare support. Monthly optimization ensures agents keep improving.
Built Different.
Delivered Right.
We're not a generalist SI. We're a focused team of Salesforce architects who live and breathe Agentforce.
Every engagement is designed around autonomous agent delivery, not retrofitted automation. We think in agents, not workflows.
We don't do everything. We do Sales Cloud and Service Cloud extremely well — that depth translates into faster, cleaner implementations.
Our team understands LLMs, prompt engineering, RAG, and Data Cloud — so agents are grounded in your real business context.
No black boxes, no surprises. Clear milestones, weekly check-ins, and decisions made together with your team.
Ready to Deploy
Your First Agent?
Book a complimentary 30-minute strategy call. We'll review your Salesforce org and show exactly where Agentforce delivers ROI fastest.